Karma Meter vs Taxi Meter

If a taxi is meant to take me from one place to another, what happens when it reaches the destination but misses the duty? When service turns careless and I’m left dissatisfied, is my discomfort less real because it’s ordinary? If I rate the ride honestly, am I judging the driver—or simply acknowledging the journey as it was? Where does responsibility end and compassion begin? And is karma really about the stars I give, or the intention with which I give them?

is karma keeping count of my rating… or of my refusal to lie?

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Oh @hc2101 ji, :folded_hands:t2:

Compassion starts when you stop observing (perceive) responsibility as “responsibility”.
Rather than, with an altruistic behaviour if you starts seeing it as a service then karma seeds are not sowed and reaped.
Again, I am reiterating, thought :thought_balloon: leads to Karma, since our thoughts are expectations and results (f)or self gratification only.

You just do the deeds that you have to do without expecting results (f)or self gratification.

Can you rate your life’s journey ? :thinking::face_with_monocle:
The moment you rate yourself, you have unknowingly sow the seeds of Karma.

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@san.kumars is calling out a bad customer service experience too much? Are we programmed to accept mediocre service? And is it in our DNA to ignore the faults? Because we don’t want to create any karma chain? Where do we draw the line? Poor service is my bad karma and good service is my luck?

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When a taxi reaches the destination but fails in its duty, the journey is complete in distance—but not in experience. Your dissatisfaction is not trivial simply because it is ordinary. Everyday experiences are where our consciousness is most tested.

Karma is not a celestial bookkeeping system counting stars on an app. It is the imprint of intention. If you rate honestly, without anger, revenge, or ego—then you are not judging a person; you are acknowledging an experience. Truth expressed calmly does not create negative karma. Suppressed truth often creates inner residue instead.

Calling out poor service is not “too much.” It becomes harmful only when it comes from hostility rather than clarity. Compassion does not mean tolerating negligence. Responsibility does not mean self-silencing.

We are not programmed to accept mediocrity. We are, however, conditioned to avoid conflict. Sometimes we disguise that avoidance as “being spiritual.”

Poor service is not your bad karma. Good service is not random luck. These are simply interactions between human beings operating at different levels of awareness in that moment.

The real karmic question is not:
“Did I give one star or five?”

It is:
“Was I truthful without cruelty? Was I firm without hatred? Was I silent out of wisdom—or fear?”

Karma responds to consciousness, not customer feedback.

Draw the line where honesty and compassion can coexist. That is the middle path.

And remember—sometimes giving an honest rating is not punishment. It is feedback that may help someone grow.

Intention decides the karma.

Regards

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@hc2101 ji,

If you have experienced a bad customer service you can report it and we have to make sure it is not experienced repeatedly. When we think of more bad experience we get only more bad experience, so it is best to expect no experience. Otherwise karma chain is created.

The more you think yourself as we are programmed the more we get experience of the program we thought hence karmas are generated.
When you are sleeping , do you get any bad experiences or do you think yourself being programmed in the sleeping state, no because we are not overlooking our bodily reactions.
Why do we want to think :speech_balloon: about the labels and forms for all the sensation and thought.?
How long will you be continuing to think like this ?
How long will you be able to find faults in other’s services ?
And, what benefit do you get from thinking like this ?

You visualise, all the people giving a bad experience wearing a funny mask of joker :joker: or mickey mouse :mouse_face: ,imagine will it bring any difference in thought process.

We took birth in earth not to live happily and have an extravaganza life, even the gods who in heaven yearns to come back to earth, to learn and experience it.
If you experience it, just leave it as an experience and learn from it, so that pattern is not repeated.

Being or becoming a human form itself is a greatest gift :wrapped_gift:, able to perceive, learn, speak , eat , talk, sleep and eventually dieing etc., all are god’s gift for god’s children.

Why waste time in thinking :thinking:?

Actually there are no good karmas or bad karmas, for one bad karma will be a good karma for another. Instead have stillness in breath henceforth mind is still.

यतो प्राणस्ततो मनःI
“Where the breath goes, the mind follows.”
Or
“As the prāṇa moves, so does the mind.”

If the breath is calm and steady, the mind becomes calm.
If the breath is rapid or disturbed, the mind becomes restless.

Use your breath wisely for whatever work it’s needed.:folded_hands:t2: You got this from your mother’s prana. It’s valuable.

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Think until the noise settles and the signal becomes obvious. The instant clarity arrives, thinking has done its job. Staying there longer isn’t depth; it’s comfort. Thinking is the torch not the destination, once the path is visible you don’t keep shining the light, you walk!

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Intentions do decide the karma, but they’re not the whole story. intention is the seed, action is the planting, and consequence is the harvest. A pure intention with careless action still creates ripples. A clumsy action with a clean heart carries far less weight. Karma listens first to why you did something, then to what you did, and finally to how aware you were while doing it.

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@hc2101 @Monesh_Bathre

Hey priyajan lok, don’t think much
whether it’s good or bad karma ?
Whether it helps or not ?

Even if you have had a bad experience, then smile at it without having any emotions and/or thought and give rating.

Have a deep breath :lungs: and let the tension goo with a deep exhale :face_exhaling:. Atleast you can do remember your isht deva. :folded_hands:t2:

नाम समिरन करि रे भइया,
जैसे पवन समीर।
बिनु समिरन जग सूखना,
जैसे तन बिनु नीर॥
साँस साँस सुमिरन करो,
और जतन कुछ नाहि।
कहै कबीर यह साधना,
सहज मिलन की राहि॥
नाम बिना सब सूना,
नाम बिना सब शून्य।
कहै कबीर नाम जपो,
यही सत्य का मूल॥

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The experience happened. I didn’t become it. My approach is - Why cry over bad service when you can calmly grade it? Smile, stay neutral, rate accurately and move on!

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Absolutely edifying discussion my dear loved ones. :clap:
Further to what beloved @Monesh_Bathre @san.kumars @hc2101 have so delightfully noted.

Companies seek feedback to improve their service, but their motive should only be to add more value and not to sell more.
As for the person giving a feedback we should note that while there is Karma accured for indulgence , there is a karma for omission as well. मेरे को क्यूँ, or apathy. Manifests as It doesn’t matter., nothing will change…”

When something is wrong, instead of ignoring we need to highlight respectfully and fight it out like Gandhiji did. सत्याग्रह. To be honest when we think if it, he was a social scientist. (I know many of you might think why I’m a gandhian, but we must remember that nobody can be 100% right in politics. Even 51% is enough for democracy :smiling_face:)

So sharing the feedback with the motive to improve the product/service so that the next customer or passenger is safe and happy is good karma. :folded_hands:

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Venu Sir, I must say this is the perfect approach! Take it as you were the medium/wake up call to get the system improved so it can serve better next time for others, if we don’t raise our concerns we must not expect a change and cycle keeps going on and on.

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